Autel MaxiSys Ultra EV with EVDiag Box & MaxiFlash VCMI

Yes. We supply brand-new, genuine Autel products.

Each device has its own serial number and registration information and can be registered through the official Autel system. Our support team can assist with registration and initial setup if required.

Yes. The core package includes:

• Autel MaxiSys Ultra EV tablet
• Original Autel MaxiFlash VCMI
• Autel EVDiag Box
• EV battery adapters and breakout leads for supported applications

You do not need to purchase the EVDiag Box or VCMI separately for this package. A particular battery pack may require an application-specific connection, so please check the required test with us before ordering.

Some J2534 operations may require:

• 
  A Windows PC
  
• 
  Compatible OE software
  
• 
  A manufacturer account or subscription
  
• 
  Vehicle-specific security access
  

These third-party accounts and subscriptions are not included unless specifically stated.

No. It supports diagnostics for compatible petrol, diesel, hybrid and electric vehicles.

It combines conventional full-system diagnostics with dedicated EV and hybrid battery diagnostic functions, making it suitable for workshops servicing different vehicle types.

Battery-pack diagnosis is available for supported vehicles and packs. Depending on the application, available data can include SOC, SOH, pack voltage, current, temperature and cell or module voltage information.

“Offline” battery-pack diagnosis means direct communication with a supported battery pack outside the vehicle, using the prescribed EVDiag Box connections. It does not mean that every function works without internet access.

Send us the VIN, battery-pack reference and required test so we can help check software and adapter coverage.

Yes. Ultra EV supports ECU coding, adaptations and programming on compatible vehicles, including selected BMW and Mercedes-Benz programming applications.

The included VCMI can also operate as a J2534 Pass-Thru interface with compatible manufacturer software.

Some J2534 workflows require:

• A suitable Windows PC
• Compatible manufacturer software
• An OEM account or paid subscription
• Required security authorization
• A suitable vehicle programming power supply

Available operations depend on the vehicle, year, ECU, software coverage and intended procedure. Manufacturer software, accounts and subscriptions are separate where required.

The MaxiSys Ultra EV is multilingual and supports over 13 popular languages, including English, German, French, Spanish, Italian, Portuguese, Russian, Dutch, Romanian, Polish, Swedish, Hungarian, Czech, Greek, Danish, Croatian, and more.

The package includes the Ultra EV tablet, VCMI, EVDiag Box and the listed EV connection accessories.

ADAS calibration frames and targets, inspection cameras, BT506 battery testers and other optional accessories are not included unless expressly listed in your selected package.

Additional software activation may also be required for certain optional applications.

Orders for customers in Germany and other EU countries are normally dispatched from our German warehouse, with free EU shipping.

Estimated delivery after dispatch is:

• Germany: 2–4 business days
• Other EU countries: 3–7 business days

Orders are normally prepared within 1–2 business days after payment confirmation. Delivery times depend on the destination and carrier service.

No additional customs duties or import charges are collected upon delivery for orders dispatched within the EU. Deliveries outside the EU may have different import conditions.

The included Autel software-update period does not automatically include separate OEM software subscriptions, manufacturer programming accounts, security-gateway licences or paid tokens.

These must be obtained separately where required for the vehicle and procedure. Please contact us before ordering if your purchase depends on a specific programming or protected diagnostic function.

Yes. The Autel MaxiSys Ultra EV includes one year of software updates.

The update period begins when the device is first registered with Autel. You can check the subscription expiry date in the tablet’s Update application.

The Autel MaxiSys Ultra EV includes a one-year commercial hardware warranty.

Contact support@toptoolonline.com with your order number, device serial number and a description of the issue. Our team will assist with troubleshooting and arrange the appropriate next step under the warranty policy.

For eligible European warranty cases, inspection, repair or replacement is coordinated through our EU after-sales process. Please contact us before returning the device so we can provide the correct instructions.

Renewal is optional for continued use of supported offline diagnostic functions.

You can continue using the software already installed on the device, including available:

• Full-system diagnostics
• Fault-code reading and clearing
• Live data
• Bi-directional active tests
• Service and maintenance functions

Renewal provides access to newer software versions, expanded vehicle coverage and supported online services. You can choose to renew later whenever required.

Certain online functions have separate requirements. Online ECU programming, calibration-file downloads, security-gateway access and other server-based operations may require an active Autel update subscription, valid authorization, manufacturer account or separate licence.

Yes. Eligible orders have a 30-day return period, and EU returns are processed through our local European return hub.

Contact us before sending the device back. Return it with the supplied accessories and use a tracked shipping service.

Return shipping for personal reasons is paid by the buyer. If the device arrives incorrect, damaged or faulty, contact us with details so we can assess the issue and provide the appropriate solution.